Cancellation Policy

Cancellation Policy

Any order placed from WaterboxAquariums.com is subject to a processing fee. ANY orders that have been processed by shipping will not be eligible for cancellation. In stock orders are submitted to shipping within 24 hours. Please see our return policy.

Credit Card Payments (Visa, Mastercard, Amex) will incur a 2.2% fee.

Bread SplitPay cancellations/refunds will be charged 6% fee.

Any order cancelled and/or refused after “shipment” has been made from Waterbox USA will be charged a 25% of the “net selling price”, restocking charge along with all applicable “to and from” freight costs associated with the return of the “cancelled” orders by the carrier.